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Independent support when you need someone outside your workplace.
Whether you're facing workplace conflict, a grievance, disciplinary process, redundancy, reasonable adjustments or simply don't know what to do next, Work Resolve provides independent, practical support to help you understand your situation and explore your options.
Your workplace has HR. You have Work Resolve.
We provide a confidential space to talk things through, gain an independent perspective and consider your next steps. Not your employer's HR. Not a law firm. Just independent support when you need it.
What can Work Resolve actually do for me?
Sometimes you need an independent perspective before deciding what to do next
When you're facing a difficult situation at work, it can be hard to know whether to speak to HR, raise a formal complaint, challenge a decision or simply have a conversation.
Work Resolve gives you an opportunity to talk through what's happening before you decide what comes next.
You don't have to wait for a workplace situation to become more serious before seeking support. Sometimes, getting an independent perspective early can make all the difference.
OUR SERVICES
Work Resolve offers practical support designed around the circumstances of each situation.
What can you talk to Work Resolve about?
Workplace problems don't always arrive as formal grievances or disciplinary procedures. Sometimes they start with a difficult conversation, a breakdown in communication or a feeling that something isn't right.
Work Resolve can provide practical support around a wide range of workplace issues.
Practical support in understanding the process, preparing for discussions and considering appropriate next steps.
Support in understanding the situation, organising your concerns and preparing clear communications.
We offer clear guidance for difficult workplace situations.
Work Resolve helps you make sense of the situation, consider the options available and decide on a constructive way forward with greater clarity and confidence.
Your initial consultation gives you the opportunity to explain your circumstances, explore what is happening and receive an independent, practical view of the situation.
Together, you can consider the options available to you, identify appropriate next steps and decide whether further support from Work Resolve would be helpful.
There is no obligation to proceed beyond the initial consultation.
Work Resolve provides independent, practical workplace support and guidance. We do not provide legal advice or legal representation. Where a matter requires specialist legal advice, we may recommend that you seek advice from a suitably qualified legal professional.
Workplace difficulties can look very different depending on where you are standing.
SUPPORT FOR EMPLOYEES
Your workplace has HR. You have Work Resolve.
You don't have to know exactly what you need before asking for help.
Perhaps you're uncomfortable approaching HR. Perhaps you've already spoken to them and aren't sure what to do next. Or perhaps you simply want an independent perspective before raising a concern.
Work Resolve gives you somewhere to talk things through confidentially and practically.
You may be dealing with:
Conflict with a colleague or manager
Communication difficulties
A breakdown in a working relationship
A grievance or workplace complaint
A disciplinary process
Concerns about reasonable adjustments
Redundancy or an appeal
A difficult conversation you need help preparing for
Uncertainty about what to do next
OUR PROCESS
HOW IT WORKS
You don't need to have decided what you want to do before you contact Work Resolve.
The initial consultation is an opportunity to understand your situation and consider your options.
Our process is designed to be straightforward, supportive and pressure-free. From your first consultation, you’ll have the opportunity to talk openly about what is happening, understand the options available to you and decide on the next steps that feel right for your situation.
Book Your Initial Consultation
Book a convenient appointment online and pay the £95 initial consultation fee securely.
Explain Your Situation
Use the consultation to explain what has been happening, what concerns you have and what you would like to achieve.
Explore Your Options
We will explore the circumstances with you, consider the options available and identify what type of practical support may be appropriate.
Understand Your Next Steps
You will leave with a clearer understanding of the situation, the possible ways forward and the next steps you may wish to consider.
Decide Whether You Need Further Support
There is no obligation to continue. You can decide whether further support from Work Resolve would be useful.
Mediation can provide a structured opportunity for people involved in a workplace disagreement to communicate, understand different perspectives and work towards an agreed way forward.
It is voluntary and impartial, with the focus on finding a constructive solution rather than deciding who is right or wrong.
When workplace conflict is allowed to continue, it can become harder to resolve.
Work Resolve can help you understand the situation, identify the issues involved and explore practical approaches to moving forward.
Sometimes you are not yet sure whether mediation is appropriate or what your next step should be.
An initial consultation provides an opportunity to discuss your circumstances and consider what type of support may be suitable.
The aim is simple:
to help people move from workplace difficulty towards a clearer and more constructive way forward.
ABOUT STEVE
Meet Steven Wylie
Workplace problems are ultimately about people, and the right support can make a real difference.
With 25 years of management and HR experience, Steven Wylie, Founder of Work Resolve, provides independent, practical support to help employees navigate challenging workplace situations with greater clarity and confidence.
Whether you need help preparing for a formal meeting, responding to a workplace concern or understanding your options, Steven takes a straightforward, supportive and personalised approach to helping you plan your next steps.
WHY WORK RESOLVE
A Practical, Independent Approach
At Work Resolve, the emphasis is on listening first, understanding the situation and helping you consider realistic options.
You can expect:
An independent perspective
To help you see the situation clearly and objectively.
A calm and professional approach
That gives you space to talk things through without pressure.
A confidential environment for discussion
Where you can speak openly about what is happening.
Practical rather than complicated guidance
To help you understand your options and what to do next.
A focus on constructive
way forward
That supports a positive and workable way forward.
Support tailored to your
circumstances
The specific challenges you are facing.
Frequently asked questions
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